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Features
Competitive pricing
WEB interface
Unlimited Extensions and Trunks
Multi Site reporting, with differing phone system vendors on one CALLTRAK application
Real time display of call and line usage
Export reports to Excel, pdf, word or html formats
Scheduled reports emailed directly to user accounts
Robust and Reliable and totally user maintainable
Billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc Download full features document (44Kb) Read some commonly asked questions |
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Business Usage
Phone cost and budgeting allocation
Network analysis and trunk diagnosis to optimise line requirements and identify faulty lines
Phone bill reconciliation
Interval and call category analysis at all business levels including Local, STD, IDD, Mobile, Fax etc
Top 30 Expensive, duration, cost reporting
Fraud detection
Erlang C analysis for agents required to reach a service level
Determine unused extensions for phone system licences
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Contact form
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