Calltrak Call Accounting and Phone system for Cisco Avaya Samsung Nortel Panasonic

Call accounting a piece of the phone system

Completing the picture ...

Calltrak call accounting and phone reporting systems are designed to cater for business of all size. Using a web-based interface, you can examine your phone system network. Whether you have one PBX or many differing vendor's PBX's, using one Calltrak application, the complete voice network information is now readily available.

Calltrak will provide your complete networked Telephone information management reporting needs, whether your company processes 400,000 or 100 calls per day and has 30000 or 30 extensions.

Calltrak completes the voice network ... Read more

Features

Competitive Pricing

WEB interface

Unlimited Extensions and Trunks

Multi Site reporting, with differing phone system vendors on one CALLTRAK application

Real time display of call and line usage

Export reports to Excel, pdf, word or html formats

Scheduled reports emailed directly to user accounts

Robust and Reliable and totally user maintainable

Billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc

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Business Usage

Phone cost and budgeting allocation

Network analysis and trunk diagnosis to optimise line requirements and identify faulty lines

Phone bill reconciliation

Interval and call category analysis at all business levels including Local, STD, IDD, Mobile, Fax etc

Top 30 Expensive, duration, cost reporting

Fraud detection

Erlang C analysis for agents required to reach a service level

Determine unused extensions for phone system licences

Contact form

Product and Samples >